Useful contacts

Electricity

Commander Power & Gas

Website www.commander.com.au

Phone 133 914 133 914

Dodo Power and Gas

Website dodo.com

Phone 133 636 133 636

ElectraNet

Website www.electranet.com.au

Phone 1800 243 853 1800 243 853

Enwave Mascot

Website enwavemascot.com.au

Phone 1300 053 212 1300 053 212

ERM Power Retail

Website ermpower.com.au

Phone 132 376 132 376

Next Business Energy

Website nextbusinessenergy.com.au

Phone 1300 466 398 1300 466 398

SA Power Networks

Website sapowernetworks.com.au

Phone 131 261 131 261

Sanctuary Energy

Website sanctuaryenergy.com.au

Phone 1800 109 099 1800 109 099

Savant Energy Power Networks

Website sepn.com.au

Phone 08 7009 4555 08 7009 4555

Tango Energy

Website tangoenergy.com

Phone 1800 010 648 1800 010 648

WINconnect

Website winconnect.com.au

Phone 1300 791 970 1300 791 970

Gas

Australian Gas Networks

Website agn.com.au

Phone 1300 001 001 1300 001 001

Dodo Power and Gas

Website dodo.com

Phone 133 636 133 636

Savant Energy Power Networks

Website sepn.com.au

Phone 08 7009 4555 08 7009 4555

Water

Alano Water

Website www.alanowater.com

Phone (08) 8240 2733 (08) 8240 2733

Alexandrina Council

Website www.alexandrina.sa.gov.au/waterentity

Phone (08) 8555 7000 (08) 8555 7000

City of Charles Sturt

Website www.charlessturt.sa.gov.au/page.aspx

Phone (09) 8408 1111 (09) 8408 1111

FB Pipeline Pty Ltd

Website www.fbmservices.net/fb-pipeline-pty-ltd

Phone (08) 8635 2250 (08) 8635 2250

Mount Barker District Council

Website mountbarker.sa.gov.au/page.aspx

Phone (08) 8391 7200 (08) 8391 7200

The Barossa Council

Website www.barossa.sa.gov.au

Phone (08) 8563 8444 (08) 8563 8444

Water Utilities Australia

Website www.waterutilitiesgroup.com.au

Energy and water ombudsman schemes

Energy & Water Ombudsman NSW

Website www.ewon.com.au

Phone 1800 246 545 1800 246 545

Energy & Water Ombudsman Queensland

Website www.ewoq.com.au

Phone 1800 662 837 1800 662 837

Energy Ombudsman Tasmania

Website www.energyombudsman.tas.gov.au

Phone 1800 001 170 1800 001 170

Energy & Water Ombudsman Victoria

Website ewov.com.au

Phone 1800 500 509 1800 500 509

Energy & Water Ombudsman Western Australia

Website ombudsman.wa.gov.au/ewowa

Phone 1800 754 004 1800 754 004

Other dispute resolution bodies

Commonwealth Ombudsman

Website ombudsman.gov.au

Phone 1300 362 072 1300 362 072

Fair Work Ombudsman

Website fairwork.gov.au

Phone 13 13 94 13 13 94

Financial Services Ombudsman

Website fos.org.au

Phone 1800 367 287 1800 367 287

Ombudsman SA

Website ombudsman.sa.gov.au

Phone 1800 182 150 1800 182 150

Ombudsman NT

Website ombudsman.nt.gov.au

Phone 1800 806 380 1800 806 380

Private Health Insurance Ombudsman

Website ombudsman.gov.au/about/private-health-insurance

Phone 1800 640 695 1800 640 695

South Australian Civil and Administrative Tribunal (SACAT)

Website sacat.sa.gov.au

Phone 1800 723 767 1800 723 767


Telecommunications Industry Ombudsman

Website tio.com.au

Phone 1800 062 058 1800 062 058

Government bodies and services

Australian Competition and Consumer Commission (ACCC)

Website accc.gov.au

Phone 1300 302 502 1300 302 502

Australian Energy Regulator (AER)

Website aer.gov.au

Phone 1300 585 165 1300 585 165

Concession Finder

Website dhs.sa.gov.au/concessions

Phone 1800 307 758 1800 307 758

Consumer and Business Services (CBS)

Website cbs.sa.gov.au

Phone 131 882 131 882

Energy Made Easy

Website energymadeeasy.gov.au

Phone 1300 585 165 1300 585 165

Essential Services Commission of South Australia (ESCOSA)

Website escosa.sa.gov.au

Phone (08) 8463 4444 (08) 8463 4444

Mobiles 1800 633 592 (mobiles only) 1800 633 592 (mobiles only)

Environment Protection Authority (EPA)

Website www.epa.sa.gov.au

Phone 1800 623 445 1800 623 445

Office of the Australian Information Commissioner

Website oaic.gov.au

Phone 1300 363 992 1300 363 992

Office of the Technical Regulator (OTR)

Website energymining.sa.gov.au/energy_and_technical_regulation/office_of_the_technical_regulator

Phone (08) 8226 5500 (electrical and gas) (08) 8226 5500 (electrical and gas)

Phone 1300 760 311 (plumbing) 1300 760 311 (plumbing)

Tenancies South Australia

Website www.sa.gov.au/housing

Phone 131 882 131 882

Financial assistance

National Debt Helpline

Website ndh.org.au

Phone 1800 007 007 1800 007 007

South Australian Financial Counsellors Association (SAFCA)

Website www.safca.org.au

Phone 1800 007 007 1800 007 007

Other services

Clean Energy Council

Website cleanenergycouncil.org.au

Phone (03) 9929 4100 (03) 9929 4100

Do Not Call Register

Website donotcall.gov.au

Phone 1300 792 958 1300 792 958

GreenPower

Website greenpower.gov.au

Phone (02) 8229 2819 (02) 8229 2819

Translating and Interpreting Service (TIS)

Website tisnational.gov.au

Phone 131 450 131 450