• Energy & Water Ombudsman SA logo
  • Freecall - 1800 665 565 (free call)
  • Submit a Complaint
  • SMS - 0488 854 555 SMS
  • Search

Menu

  • Resolving complaints
    • Step 1: Contact your supplier
    • Step 2: Contact us
    • Step 3: Seek further action
    • Our process
    • Engagement Principles
  • Consumer resources
    • Energy or water bills
    • Disconnection or service restrictions
    • Experiencing financial difficulties
    • Debt collection and credit default listing
    • Choosing a provider and contract
    • Marketing by energy suppliers
    • Privacy issues
    • Fact Sheets
    • EWOSA's Position Statements
    • Useful contacts
    • Case studies
    • Glossary
  • Members
    • List of scheme members
    • Who needs to join EWOSA?
    • Apply to join
    • Update your details
  • Publications
    • Annual Reports
    • Forms
    • Submissions
    • Other publications
    • News
    • Data Insights
  • About us
    • Energy and Water Ombudsman SA
    • Governance
    • How we can help you
    • Contact us
    • Careers
    • Community
    • Feedback
    • Complaint Web Form Feedback
  • Submit a Complaint
  • Freecall - 1800 665 565 (free call)

No results found

Try different keywords or check your spelling.

Search

Back to top
Energy & Water Ombudsman SA logo
Quicklinks
  • About us
  • Resolving complaints
  • Consumer resources
  • Members
  • Publications
  • Useful contacts
Contact
Call us 1800 665 565 (free call)

8.30am — 5.00pm
Monday to Friday

Submit a complaint Using our online form
Text us
0488 854 555
Live Chat

Click on the Chat icon to your right
Monday to Friday 8:30am — 4:45pm

Follow us
Energy & Water Ombudsman SA acknowledges and respects the important connection of all First Nations people to their lands and waters. Together we can learn, as we listen and observe the world’s oldest living culture, therefore harmonising with their customs and traditions.

© 2026 Energy & Water Ombudsman SA. All Rights Reserved.

  • Conditions of Use
  • Privacy Policy
  • Cookie Policy
  • Website by Simple

This site uses cookies to give you a better browsing experience. You can click here to find out more about the cookies that we use.