Our role is to facilitate the prompt resolution of disputes between the consumers of energy and water services and the providers of those services, by providing a free, independent, accessible, fair and informal service to consumers.
Our role is to facilitate the prompt resolution of disputes between the consumers of energy and water services and the providers of those services, by providing a free, independent, accessible, fair and informal service to consumers.
Had damage from a power surge? You may now be eligible for compensation under SA Power Network's new Small Claims Scheme — even if you were previously denied. Find out more or contact us if you need support.
EWOSA News
EWOSA News - July 2026
In this edition: New customer protections take effect from 1 July, alongside proposed reforms to retailer communications, payment difficulty assistance and electricity pricing.
EWOSA News - April 2026
In this edition: Changes to the Default Market Offer, including new tariff caps and the Solar Sharer Offer, alongside new rules for customer-initiated gas abolishment.