What was your main purpose for visiting the Energy and Water Ombudsman SA website?

Seeking information about the electricity, gas or water industry.

Seeking information on how to handle a complaint yourself.

To submit a complaint.

To provide an update to an existing complaint.

Other.

While visiting our website were you able to find the information you were seeking?

Yes

No (If no, please tell us - in the box below - how we can improve).

Did you find information on our website easy to understand?

Yes

No (if no, please tell us - in the box below - how we can improve)

Did our website provide sufficient assistance, or did you have the need to contact us further?

I did not have the need to contact the Energy and Water Ombudsman SA further after visiting the website.

I did have the need to call the Energy and Water Ombudsman SA for further assistance or information.

I did have the need to submit a complaint via the online form.

Do you wish to be contacted by our office? If yes, please provide your contact details below.

Please provide any additional feedback you feel relevant to help us improve our website. Please also leave your contact details here if you want us to contact you about this survey.

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