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You will soon receive an email confirming receipt of your enquiry and case number. Should you wish to provide further information or additional documents relating to your enquiry, please respond to that email. We will review your enquiry on the next business day and may contact you for further details.

If you have restricted or no supply of water, gas or electricity, please call us on 1800 665 565 between 8.30am and 5pm, Monday to Friday. Outside these times, please contact your supplier as we cannot take action until the next business day.